Create a Global Administrator in Microsoft 365

Created by Dennis Jones, Modified on Wed, 29 Oct at 10:33 AM by Dennis Jones

To effectively manage your Microsoft 365 environment, we’ll need a Global Administrator account. This role provides full access to configure services, manage users, and maintain security across your organisation.

In this guide, we’ll show you how to create a Global Administrator step by step, ensuring your setup is secure and compliant.

If you’ve stumbled across this article and you’re not working with Wymo, don’t worry; the instructions are still fully relevant. Just ignore any references to Wymo and follow the process outlined below.

1. Login to https://admin.microsoft.com with your Microsoft 365 Global Administrator account.

2. In the left hand blade menu under 'Users', select 'Active users'.

3. Choose 'Add a new user'

4. In the right hand blade populate the Global Administrator Details.

Note: For the 'Domains' drop down it is preferable that you select "yourcompany.onmicrosoft.com"

5. When prompted to assign a license select the 'Create user without product license' option.

6. At the 'Optional Settings' stage, under 'Roles' select 'Admin center access' and then select 'Global administrator'.

7. Complete the account creation and provide us with the username and password for the account.